Terms and conditions

Buying and paying

All payments go through Paypal which supports credit and debit cards as well.

After you have placed an online order with us, we will send a confirmation email to the email address you provided.

If we discover any reasons as to why we cannot complete it, after we have already confirmed your order, we will contact you by email and if necessary, cancel your order, in full or in part, and advise you by email as soon as possible, and refund where necessary.

Shipping

We’re using the shipping by standard post (Croatian Post). The standard option is untracked. You can also choose the tracked option which costs a bit more. Estimated time of delivery for standard shipping is 7-10 days for Europe, and 20-30 days for other continents. For Asia and the Americas the tracked option is recommended since it will take less time for your order to arrive.

Returns

The book is sent in a waterproof envelope, so you should get it in perfect condition. In case it gets damaged while shipping, please contact us. Photos of the damaged item and the packaging will be required as proof. Also, if you have any justified causes for dissatisfaction with your goods, you may return them.

You must contact us by e-mail within 7 days of receiving your goods if you want to return an item. Items must be returned in their original condition and be unused. We will refund your purchase price excluding shipping costs, unless the items are faulty or damaged, where a full refund will be given including the shipping costs.

When posting the return, remember to include your name, address and email address and send it to the address stated on the envelope/package you received.

Refunds will only be given if the customer has adhered to the returns policy.

Order Cancellation

You may change your mind and cancel your order for a refund or exchange within the same day of placing your order.

 

Use of the Janakis Lindyhopoulos Website

Ownership of rights

All rights, including copyright, in the text, graphics are owned by, or licensed to, Janakis Lindyhopoulos.

You are not permitted to copy, transmit, reproduce, publish, display, distribute, store, modify or adapt this website and/or its contents without a prior permission from Janakis Lindyhopoulos.

Accuracy of content

We have made every effort to ensure that the products are fairly described, that the product information is correct, and that the colours of our products are displayed as accurately as possible. However, as the actual colours you see will vary with the quality of your monitor, we cannot guarantee that your display will accurately reflect the colour of the product requested on delivery.

Damage to your computer

We make every effort to ensure that this website is free from defects or viruses. It is your responsibility to ensure that you use the correct equipment when using the website, and to protect from anything that may damage it.

Our right to vary these terms

We amend these Terms from time to time. We may revise these Terms to reflect the following circumstances: changes in relevant laws and regulatory requirements; and other circumstances.